How do I order my physical Skipr payment card?

Some mobility services require a physical card to make a payment (e.g. bike store or tolls).

You can order your physical Skipr card in a few clicks.

• Connect to the web access (see: How to connect to the Skipr dashboard?)
• Click on "My card" in the left-side menu
• Then start the physical card creation process by clicking on "Order your card"

 

Step 1 - Create a PIN code

You will first have to set up your card's 4-digit PIN code, which will be requested at each payment terminal. 

🛑 Please note that this code cannot be changed later on anymore.

 

Step 2 - Delivery address

You will then have to enter your home address, to which your card will be sent.

💡Don't forget to mention building, apartment and postal box information if you live in a building with several parties.

Step 3 - Confirmation message

You will finally receive a confirmation message telling you that your card is on its way and will arrive within 10 working days.