If a suspended employee is coming back, you can easily reactivate the Skipr account.
To do so:
- Go to the "Suspended accounts" page in the Employee section
- Open the actions related to the employee by clicking on the three dots at the end of the line
- Click on "Reactivate the account"
A pop-up will be displayed, summarizing the impact of reactivation:
- The employee will get access to his Program(s)
- The Skipr card will be reactivated
- All privileges will be reactivated
You will then have to select the date from when on the reactivation will be effective.
If the reactivation is effective right away, the employee will appear in the "Active accounts" list.
Otherwise, if it's a reactivation in the future, you will see a "Planned reactivation" button at the top of the "Suspended accounts" page.
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